Salesforce offers six core cloud services that include sales force automation, customer service and support, marketing automation, community management, analytics and a cloud platform for building custom applications. They offer consulting, deployment, training, implementation and integration services to its customers to facilitate the adoption of its cloud solutions.
Posts about Customer Acquisition
As online and offline retail intertwine, the ability to connect the two channels is becoming increasingly critical. 50% of customers…Read More >
Successful companies are already using NPS to sniff out the customers most likely to refer friends. Here’s how they’re doing it, and how you can go a step further and use NPS data to make your referral program more effective.Read More >