Starting a referral program from scratch can sometimes seem like a daunting task. Where do I start? How do I grow it? Will my customers accept a program and use it?
Referral programs can take any shape and it only takes one to be successful.
Extoles platform has helped Starbucks, Virgin America, Microsoft, Vonage, and a host of other businesses referral programs to flourish by providing a plan that included:
- Allowing to capture and spread word of mouth around positive experiences people had when flying
- Reward customers with product based perks versus a monetary gain
- Making sure each referral could be tracked so that existing customers received credit for a referral
- Customers feeling truly appreciated and valued and wanting to refer again
Download the best practices guide now and see how Extole can help you tweak and modify your program to fit YOUR unique needs.