Unleash Customer-Led Growth at Scale
Leverage your existing customers as your primary vehicle for awareness, acquisition, and activation.
Why Customer-Led Growth Now?
Customers are overwhelmingly driven by social cues, influencers, and referrals from friends and family. Yet brands dedicate most of their marketing budget to big tech social and search channels that are getting more expensive and less effective while increasingly disconnecting brands from their customers.
Activate Customer-Led Growth and boost customer acquisition with a measurable go-to-market strategy to grow your customer base with less customer acquisition cost (CAC) and higher long-term value (LTV) resulting in a strong LTV:CAC ratio.
CEO Insight, Listen to Matt Roche
People Sell Products
Whether it is social proof, influence, or aspiration, the people around us inspire us to want and buy products.
Tap into the enthusiasm and energy of your brand ambassadors and those they influence and inspire.
Supercharge Your Customer-Led Growth Engine
Customer-Led Growth enables brands to influence, reward, and scale the behavior of your brand ambassadors. Sharing, referring, engaging, and using, are not new activites, your ability to encourage and show your gratitude at scale is!
Your customers are already a Customer-Led-Growth channel for you, Extole makes it actionable and measurable.
Customer-Led Growth is Here to Stay
Customer-Led Growth companies are objectively more valuable. A new analytical approach called “earned growth rate” captures the revenue growth generated by returning customers and their referrals. Extole is built on six core principles of Customer-Led Growth.
Advocacy That Scales
Creating relationships at scale is difficult, especially without the right tools. Treating customers with a one-size fits all approach doesn’t make your customers feel special.
Build advocacy by understanding your customer segments and tailoring programs to their desires. By enabling Customer Led Growth strategies at scale, Extole it easy to implement a variety of programs customized to engage your customer advocates and drive measureable results.
Extole has influenced over $4 billion in revenue since 2014 — we know how to help you make CLG work for your brand.