SAAS | Tax Preparation
TaxAct Targets Best Advocates Using A/B Testing
TaxAct provides affordable digital and downloadable tax management software. TaxAct's products enable all users, regardless of profession or tax bracket, to quickly, accurately, and cost-effectively file their taxes—and find ways to save money in all areas of their financial lives.
CHALLENGE
TaxAct wanted to keep their best advocates sharing and knew that some high-power advocates needed different rewards to encourage them to keep sharing their positive experience with TaxAct's solutions.
OPPORTUNITY
By using data from previous tax seasons and Extole's powerful technology, TaxAct had the perfect opportunity to measure the impact of different rewards and reward levels across the referral funnel.
THE SOLUTION
TaxAct used Extole's platform to conduct A/B tests of advocate rewards. Those test results guided TaxAct toward a Super Advocate program to offering better rewards for the best TaxAct advocates.
THE RESULTS
DRIVE NEW CUSTOMERS THROUGH REFERRALS
Need to identify your best advocates?
Our powerful advocacy platform integrates A/B tests for optimum program results, and enables your customers to earn the right rewards. Ready to go? Let us show you how.
Success Stories
Advocacy Marketing in Retail
GO2bank
GO2bank wanted to know how to tweak their Refer-a-Friend program to widen their reach and increase conversions. Extole was able to help them do precisely that.
See the results >
Brunette the Label
Brunette the Label was running an influencer program with a different digital provider. However, they were not seeing the results they wanted.
See the results >
RevZilla
RevZilla wanted further increase their holiday sales while bolstering customer acquisition efforts. To do this, they wanted to help motorcycle lovers effortlessly share with their friends and family their ideal presents by “dropping” them hints.
See the results >