Products / Retention Programs / Loyalty Programs

Deliver loyalty programs that work harder.

The Extole platform provides brands the flexibility they need to run high-performing loyalty programs. Reward purchases, engagement, advocacy, and any action that drives retention.

Flexible rewards.

Offer discounts, credits, cash, free products, or custom incentives. Deliver the type of value that motivates your customers and fits your brand.

Customer looking at loyalty reward program options.

Flexible models.

Run points programs, cash-value rewards, or hybrid models that combine the approaches that best support your loyalty strategy.

Bankable rewards on a loyalty software screen.

The Extole Advantage

Features Platform Competitors
Core loyalty capabilities (points, credits, perks) Extole
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Competitors
Native mobile SDKs & app integration API Extole
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Competitors
Often limited
Ability to reward any customer action Extole
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Competitors
Minimal triggers
Unified reward wallet Extole
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Competitors
Fragmented or points-only
Omnichannel earning & redemption Extole
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Competitors
Web-only or partial
Referrals integrated directly into loyalty Extole
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Competitors
Bolt-on or separate tools
Advanced multi-step reward logic Extole
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Competitors
Basic rules only
Fraud prevention & enterprise security Extole
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Competitors
Inconsistent

The platform that drives more engagement.

Turn your loyalty program into a complete engagement engine with capabilities designed to influence the behaviors that matter most.

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Unified
Reward Bank

A real-time reward engine that applies multi-step logic, updates wallets, prevents fraud, and supports redemption across all programs. 

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Omnichannel
Loyalty

Let customers earn and redeem rewards across your website, mobile app, email, SMS, in-store systems, QR codes, and offline events.

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Reward
Every Action

Reward more than purchases. Incentivize onboarding, account creation, app usage, subscription upgrades, event attendance, advocacy, and more.

Integrated
Referrals

Customers earn for sharing and helping friends join, all through the same wallet and reward system—creating a fully integrated, not bolted-on experience.

Built for both marketers and developers.

EXECUTIVE INSIGHT

The future of customer loyalty.

Learn how loyalty creates deeper engagement by:

  • Going beyond purchases to celebrate everyday engagement

  • Appealing to more customers with flexible, experience-driven rewards

  • Reinforcing behaviors that lead to long-term value to help brands grow faster

Frequently Asked Questions

1. What is a loyalty program?

A loyalty program rewards customers for the actions they take with your brand, such as making purchases, engaging with your content, advocating for your brand, and other behaviors that strengthen the relationship.

Any action you can track, including purchases, onboarding progress, product usage, subscription upgrades, referrals, reviews, event attendance, and more.

Integrate through APIs, event ingestion, real‑time webhooks, and partner connectors. The platform works seamlessly with your CRM, CDP, ESP, app, website, and identity systems.

Yes. Customers can earn and redeem across web, mobile, email, SMS, in‑store experiences, and offline environments.

It processes millions of events in real time, applies complex logic instantly, and maintains strict SLAs. Enterprise‑grade security, fraud controls, high‑availability infrastructure, and multi‑channel support ensure performance at scale.

Extole unlocks the full potential of your Customer-led Growth programs. Find out how.