
How to Design Your Referral Program for Virality
You set up a referral program because you know that it builds up a customer base and grows customer loyalty. You wanted to make authenticity a vital

You set up a referral program because you know that it builds up a customer base and grows customer loyalty. You wanted to make authenticity a vital

Are you still thinking of your brand as a “brick-and-mortar store with an online shop”? Or maybe “an online retailer with some physical locations”? It

Data is the key to refining any marketing channel. Referral is no different. Stats for which advocates refer the most, how long it takes them

In this age of constant connectedness, we’ve all seen people buried in their phones texting or composing that next Tweet. It almost seems like people

Retailers need referral marketing now more than ever if they want to compete in e-commerce. The reason is that one company is completely dominating the

If you’re a marketing leader in, say, a retail business, you might think that a customer loyalty program is the best way to build up

Referral is the most personal kind of marketing because it taps into the word of mouth recommendations people make to each other every day. Here are three ways companies have used referral to advance their unique brands.
The customers you acquire through referrals are your best customers. How do we know? We’ve examined the data from Extole customers that use our referral
In the last installment of the A-to-Z WOM (word of mouth) series, we took a look at how the proliferation of social media adoption has