Refer A Friend Software is a cross-channel platform that encourages your customers to share your brand, product or service with their friends, driving new customer acquisition, retention, awareness, and revenue. Referrals will also help you understand what customers are saying about your brand, leveraging word-of-mouth conversations into more acquisition and increased engagement. So, why invest in refer a friend software?
1) Customers acquired via referrals spend more, stick around longer, and refer more friends to your brand.
2) Referred customers convert at 3-5x compared to traditional online marketing channels.
3) 25% increase in average order value, and 5-25% lift in new customer acquisition.
In short, referrals are a win-win - helping marketers drive new customer acquisition and revenue, while incentivizing customers for every friend they refer. Download our 2016 referral best practices guide to learn more!